Legal

Terms of Service

Last Updated: October 8, 2025

Welcome to Equabooks. These Terms of Service ("Terms") govern your use of our automated bookkeeping transaction extraction service. By using Equabooks, you agree to these Terms.

1. Service Description

Equabooks provides AI-powered document scanning and transaction extraction services for bookkeeping professionals. We process financial documents (bank statements, invoices, receipts, checks) and extract transaction data with dual AI verification.

What we do:

  • Scan and analyze uploaded financial documents
  • Extract transaction data using AI technology
  • Provide structured data exports (Excel/CSV)
  • Maintain per-client workspaces for organization

What we don't do:

  • We are not accountants, CPAs, or financial advisors
  • We don't provide tax, legal, or financial advice
  • We don't file taxes or prepare financial statements
  • We don't guarantee compliance with accounting standards

2. Your Account

Eligibility:

You must be at least 18 years old and authorized to enter into binding contracts.

Account Security:

You're responsible for:

  • Keeping your login credentials secure
  • All activity that occurs under your account
  • Notifying us immediately of unauthorized access

Accurate Information:

You agree to provide accurate account and billing information.

3. Credits & Billing

Credits System:

  • Credits are our universal currency for all processing
  • Scanning costs are based on page count (1-5 pages = 1 credit, etc.)
  • Transaction commits cost 0.1 credits per transaction
  • Credits never expire and roll over month to month

Subscriptions:

  • Monthly plans renew automatically until canceled
  • You can upgrade, downgrade, or cancel anytime
  • Cancellations take effect at the end of the current billing period
  • No refunds for partial months

Credit Packs:

  • One-time credit purchases for subscribers needing extra capacity
  • Credits are added immediately to your account
  • Non-refundable once purchased

Payment:

We use Stripe for secure payment processing. You authorize us to charge your payment method for subscription fees and credit pack purchases.

4. Data & Privacy

Your Data Ownership:

You retain all rights to the documents and data you upload. We don't claim ownership of your content.

How We Use Your Data:

  • Process documents to extract transaction data
  • Store your uploads and extracted data in secure cloud storage
  • Use AI services (Claude and Gemini) to analyze documents
  • We DO NOT train AI models on your data
  • We DO NOT sell or share your data with third parties

Data Security:

  • We use industry-standard encryption and security practices
  • Your data is stored securely with access controls
  • Client workspaces keep data separated and organized

Data Retention:

  • Uploaded documents and extracted data remain in your account until you delete them
  • Upon account deletion, your data is permanently removed within 30 days

Your Responsibilities:

  • You own the rights to upload and process all documents
  • Don't upload documents containing malware or illegal content
  • Don't violate anyone else's privacy or intellectual property rights

5. Accuracy & Limitations

AI-Powered Processing:

  • We use dual AI verification targeting 99% accuracy
  • We provide confidence scores to flag uncertain extractions
  • However, AI is not perfect—always review extracted data

No Guarantees:

  • We don't guarantee 100% accuracy
  • We're not liable for errors in extracted data
  • You're responsible for verifying all transactions before use
  • We don't guarantee the service will be error-free or uninterrupted

Your Responsibility:

  • Review all extracted transactions before committing to your books
  • Verify data accuracy before using it for accounting or tax purposes
  • Don't rely solely on our extractions for critical financial decisions

6. Acceptable Use

You agree NOT to:

  • Upload documents you don't have rights to process
  • Use the service for illegal purposes
  • Attempt to reverse-engineer or hack our systems
  • Share your account with unauthorized users
  • Abuse our support team or services
  • Upload excessive files to overwhelm our systems
  • Use the service to process documents for third parties without a paid account

7. Service Availability

Uptime:

We strive for 99.9% uptime but don't guarantee uninterrupted service.

Maintenance:

We may perform scheduled maintenance with advance notice when possible.

Changes:

We may modify, suspend, or discontinue features with reasonable notice.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Equabooks is provided "AS IS" without warranties of any kind
  • We're not liable for lost profits, data loss, or indirect damages
  • Our total liability is limited to the amount you paid us in the past 12 months
  • We're not responsible for errors in your accounting records resulting from data extraction issues

You understand that:

  • Our service assists with data entry, not accounting decisions
  • You're solely responsible for your bookkeeping accuracy and compliance
  • We don't guarantee tax compliance or accounting standards adherence

9. Indemnification

You agree to indemnify and hold Equabooks harmless from claims arising from:

  • Your use of the service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Documents you upload or process

10. Termination

You can terminate:

  • Cancel your subscription anytime from your account settings
  • Request account deletion by contacting support

We can terminate:

  • We may suspend or terminate accounts that violate these Terms
  • We'll provide notice when possible, except for serious violations
  • Upon termination, you have 30 days to export your data

11. Changes to Terms

We may update these Terms from time to time. We'll notify you of material changes via email or in-app notification. Continued use after changes constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes will be resolved in the courts of Delaware.

13. Contact Us

Questions about these Terms? Contact us:

Summary (Plain English)

The basics:

  • We extract transaction data from your documents using AI
  • You pay with credits (scanning + committing)
  • Your data stays yours—we don't sell it or train AI on it
  • Always review extracted data—AI isn't perfect
  • You're responsible for accurate bookkeeping, not us
  • Cancel anytime, no penalties

Fair use:

  • Only upload documents you own/have rights to
  • Don't abuse the service or try to hack it
  • Use it for legitimate bookkeeping purposes

Limits:

  • We're not liable for accounting errors or lost profits
  • We don't guarantee 100% accuracy
  • We may change or discontinue features with notice

By using Equabooks, you agree to these Terms. If you don't agree, please don't use our service.